Human Resources Test Case - 1477 Words

Case study choice 1: Read the Application Case 15-1 on pages 503-505 of the textbook. Answer the following questions based on your reading of the case and the material in Chapter 15. Your response should be at least 3 pages in length, and you should cite references relied upon for your answers. All references should be cited according to APA guidelines, including the textbook. a. Evaluate the various claims made by the union and counterclaims made by the company regarding the charges of unfair labor practices. Which of the arguments are most persuasive? Section 8(a)(1) of the National Labor states, â€Å"It shall be an unfair labor practice for an employer to interfere with, restrain, or coerce employees in the exercise of the rights†¦show more content†¦The union also stated that the company threatened employees with deprivation of benefits if the union should be elected to represent them. This refers to both the veiled threats of Larry Melton when he told Thompson that he had always had it good and that it was his last chance and when Leo Nord told Cecil Snow that the rent free apartments would go away if the union won the election. The company’s claim that even if Melton had threatened the employees he had been terminated over a month prior to the election may hold up, but the claim that Nord was simply stating an opinion which is protected by the Section 8(c) probably will not hold up. The NRLB would most likely rule that Nord was acting as an agent of the company and that it was a legitimate threat. The claim t hat the company threatened employees for refusing to reveal the identities of employees who attended a union meeting again is based on the actions of Melton which may or may not hold up due to the fact that he was terminated by the company. The charge of informing an employee that it knew the employee had joined the union is also based on the actions of Melton’s actions. Again this may or may not hold up. The last charge of promising to pay employees for certain medical benefits toShow MoreRelatedThe Human Resources Department Is A Critical Component Of The Health Care Workforce1478 Words   |  6 PagesDisability Discrimination in Health Care The Human Resources Department is a critical component in the health care workforce. They are in many ways the backbone of an organization as they handle a variety of issue that employee have. Some of the most complicated issues that Human Resources has to deal with is disability discrimination. The reason this subject is very difficult is because of the acts that protect the disabled from discrimination. First there is the Rehabilitation Act of 1973 andRead MorePatient Escorts at City Hospital1400 Words   |  6 PagesHuman Resource Management Individual Assignment Patient Escorts at City Hospital City Hospital is located in the heart of a large Midwestern city. It is one of five major hospitals in the area and has recently built a small addition for treating well-known patients, such as professional football players, top company executives, and singing stars. Visiting or local celebrities always choose City Hospital if they need treatment. City Hospital has about 1200 hospital beds and employs 4500 individualsRead MorePatient Escorts at City Hospital1392 Words   |  6 PagesHuman Resource Management Individual Assignment Patient Escorts at City Hospital City Hospital is located in the heart of a large Midwestern city. It is one of five major hospitals in the area and has recently built a small addition for treating well-known patients, such as professional football players, top company executives, and singing stars. Visiting or local celebrities always choose City Hospital if they need treatment. City Hospital has about 1200 hospital beds and employs 4500 individualsRead MoreEssay about Fundamenals of Hr Final1589 Words   |  7 PagesFundamentals of Human Resource Management Student’s Name Institution Fundamentals of Human Resource Management True and False: Please mark either T or F in the appropriate space before the question (7 * .25 each = 1.75 points) 1. __T__ Today’s managers have found that employees do not set aside their cultural values and lifestyle preferences when they come to work. The challenge is to make organizations more accommodating to diverse groups of people by addressing different lifestylesRead MoreSoftware Engineering Detailed Documentation Outline1710 Words   |  7 Pagesimplemented in the systems development process. 5.2 Cost Estimation As the process of systems development involves a lot of factors, cost estimation presents the approximated financial value of the final product. As there are several factors (like the human, technical, environmental and political factors) affecting software cost, setting up the financial value of a project may be difficult. Though it may be that hard to determine the actual cost of the system, there are a few things that to be takenRead MoreHuman Resource Planning Process For Human Resources804 Words   |  4 Pagesfor this assignment covered human resource management. Items discussed in this chapter were the importance of human resource management in an organization, the planning process for human resources, how a manager needs to be familiar with U.S. federal laws and regulations, the steps in the employment process, and current issues faced by human resources. According to Dunlap Garvin (2010), good employees can be the key to success in an organization. A human resources dep artment has several importantRead MoreHuman Resource Management : An Optimizing Role For Shaping Organizational And Employee Behavior Essay1576 Words   |  7 PagesThe primary function of Human Resource Management is increasing the effectiveness and contribution of employees in the attainment of organization’s goals and objectives. For attaining the goals of the organization, the employees need to work effectively and perform at their best. To get appropriate outcome, the human resource department considers aspects like, equal employment opportunity, affirmative action, human resource planning, recruitment and selection, human resource development, compensationRead MoreThe Importance and Impact of Following Uniform Guidelines on Employee Selection Procedures652 Words   |  3 Pagesvery efficient one in terms of determining which applicants or employees are fit or have met the necessary credentials for a particular profession. The selection that employers have been using i ncludes cognitive tests- what experience does the applicant has, personality tests, medical tests, appraisal checks, and any scandalous background. On the other hand, employers were seen to abuse the national law for example promotions or hiring were based on the following qualifications race, religion, colorRead MoreThe Hr Director Of The Company1404 Words   |  6 Pagesdesign human resource strategy and submit it to the board of directors. 2. Based on the performance of the company and the shortage of staffs, reframe human resource policies in terms of recruiting, staffing, employee benefit, cost analysis, and training. 3. Organize and participate in the recruitment of middle management or higher level positions. Organize the training, performance evaluation and rewarding system for the backbone employees of the company 4. Monitor the execution of human resourcesRead MoreCommunicable Disease934 Words   |  4 PagesPrevention). Human Immunodeficiency Virus (HIV) is the virus that causes AIDS (acquired immunodeficiency syndrome). Human Immunodeficiency Virus (HIV) is an infection that slowly destroys the immune system, which makes it difficult for the body to fight off infections. Human Immunodeficiency Virus (HIV) is a communicable disease transmitted through, semen, blood, vaginal secretions, and breast milk. The Centers for Disease Control and Prevention (CDC) offers guidance in helping control the human immunodeficiency

Key Elements For Commit Fraud - 1673 Words

Elements There are five elements needed to commit fraud: (1) a false statement containing material fact, (2) the defendant possesses the knowledge that the statement is untrue, (3) the false statement’s intent is to deceive the intended victim, (4) the intended victim justifiably relies on the statement, and (5) the ending result is financial injuries to the intended victim. All false statements do not constitute for fraud; it needs to contain a material fact. The materiality of the statement induces the intended victim to agree to something with the defendant. Statements of belief (puffing) are not considered fraudulent since there are no legitimate statement of fact. For example, Joe goes to buy a car and the dealer says the Prius†¦show more content†¦Corporate governances work as a principal catalyst for stakeholders to raise corporate awareness and expectations regarding appropriate behavior and practices. Stakeholders use their fraud knowledge to contribute to the c ompany’s Code of Conduct and Code of Ethics for management and employees as well as participate in risk mitigation efforts. Stakeholders can also participate in boards that create programs that focus on the prevention, detection, and deterrence of criminal and fraudulent acts. The goal of the programs is to ensure that everyone is making the right decisions in the workplace (Managing the Business Risk of Fraud: A Practical Guide n.d.) Theories of Crime Causations There are three theories of crime causations: (1) the strain theory, (2) the control theory, and (3) the social learning theory. However, there are also biological causation of crimes which are further broken down into psychological, economic, and political theories. Understanding the sociological causes of why fraud is committed helps fraud investigators identify perpetrators and the crime. Sociological theories enable fraud investigators to learn how a white-collar criminal’s social environment impacts his or her desire to commit a crime. Each theory focuses on the common social environments like family, workplace, and community, but they are also very different. They eachShow MoreRelatedFinancial Fraud, And Identification Of The Different Fraud Types1734 Words   |  7 Pagestypes of fraud, in order to aid understanding in regards to the prevention of fraudulent activity. This paper begins with a review of the definition of financial fraud, and identification of the different fraud types. Further, included is an examination of what motivates individuals to commit fraud, including an identification of some of the method in which people commit fraud. A discussion of the importance of the fraud triangle, and how rationalization contributes to fraud is a key area of focusRead MoreOrganizations Can Easily be Taken Advantage of by the Fraud Triangle784 Words   |  4 Pagesclients and break the law. The best example can be illustrated in the fraud triangle which gives more explanation of why people commit fraud. The fraud triangle is divided into three parts which are the followings: Perceived Opportunity, Pressure, and Rationalization. According to Cressey, the most important part of the fraud triangle is pressure which is known as perceived non-shareable financial need. A person commits a fraud because he or she might have some financial pressure in their familyRead MoreThe Corruption Of The Fraud Triangle1640 Words   |  7 Pageslikel ihood of fraud increases when the three elements of the fraud triangle come together. Analyze how the three elements of the fraud triangle are important and how all three elements were present in Helen’s case. The three elements of the fraud triangle are Motivation or Pressure, Opportunity and Rationalization. After reading the case, it was revealed that all of the three elements are present the Helen’s fraudulent activities. Motivation: This is a reason for why the fraudsters commit frauds. It providesRead MoreFraud Triangle And Red Flags1485 Words   |  6 PagesOption #1 - Fraud Triangle and Red Flags Plutonium entered the Internet start-up boom in 1988. It experienced rapid growth that resulted in a haphazard information technology (IT) system in which pieces of technology were implemented quickly leaving poor integration and data integrity. To strengthen data integrity and create an integrated IT system, the organization installed a billing system, Gateway, which required testing utilizing an imitation yet live credit card number to test the softwareRead MoreFinancial Statement Fraud : A Perfect Fraud Storm1304 Words   |  6 PagesFinancial statement fraud is something that has become more commonplace than it should be. Many different events will often lead up to a rash of companies participating in financial statement fraud. Between the year 2000 and 2002 there were a number of factors that led to what appeared to be a perfect fraud storm according to our text (Albrecht, Albrecht, Albrecht, Zimbelman, 2012). Nine of those will be looked at here. It will also be discuss ed as to what some of the common ways financialRead MoreFraud Risk Assessment1083 Words   |  5 Pages | Fraud Risk Assessment | | Fraud Risk Assessment | Fraud risk assessment is a process intended at proactively identifying and addressing an organization’s vulnerabilities to internal and external fraud. The fraud risk assessment is more of an art than a science. Every organization is different therefore what gets evaluated and what is assessed depends on the organization. Fraud risk assessments are an ongoing, continuous process rather than just an activity. A fraud risk assessmentRead MoreMACC program1548 Words   |  7 Pagesand help ensure that plan information is complete and accurate, financial statements are reliable, and that the plan complies with laws and regulations. Part 2: The Plot Thickens 1) At what point should the Internal Audit Department suspect a fraud? What actions should be considered to ensure that professional auditing standards are met? Whom does the Internal Audit Department need to inform? When doing audit, the auditors should have a professional skepticism on each transaction. In the caseRead More‚Äà ²Marxism Is No Longer Relevant to Our Understanding of Crime Deviance in Society‚Äà ´1269 Words   |  6 Pagesdole fraud are 14,000 annually and cost the British economy  £500 Million, while tax fraud costs  £5 billion to the economy, but annually there are only 20 prosecutions. It could be argued that tax fraud is much more profitable than dole fraud; however, Marxist’s would argue tax fraud is a White-Collar crime and therefore performed mostly by the upper class that have the power and money to either have their ‘crimes’ go undetected or can afford a top defence to help them ‘get off’ the tax fraud chargeRead MoreThe North Face, Inc Case Essays665 Words   |  3 Pagesrevenue until the revenue has occurred. Barter transaction is the transaction that a company receives trade credits in exchange for merchandi ses, it should be recorded at the fair value of the merchandise given up. Though the exchange value of this element is recognized, the fair value on the excess merchandise that was sold to the barter company was clearly questionable. And a large portion of the 9.3 millions dollars that was recorded for the consignment sales was improper because it violated SFASRead MoreSarbanes Oxley Act of 2002 Essay1294 Words   |  6 PagesSarbanes-Oxley Act of 2002 ACC/561 Sarbanes-Oxley Act of 2002 Following a number of discovered fraud scandals committed by well-known corporations and in order to restore public confidence in the stock market and trading of securities, the United States congress passed the Sarbanes-Oxley Act in the year 2002. As a result of the act endorsement by the New York Stock Exchange and the Securities and Exchange Commission, among many other national overseeing committees, a number of rules and regulations

Png Lenor Case Study Analysis Free Essays

Recommendations * Relaunch the 3:1 concentrate temporarily, but invest heavily in RD for a more permanent solution * Aggressively re-launch 3:1 concentrate. * Advertise and emphasize on its environmental benefits due to reduced packing materials. * Focus on generating more sustainable solutions * Invest in RD for adapting real eco-friendly solutions. We will write a custom essay sample on Png Lenor Case Study Analysis or any similar topic only for you Order Now Rationale * This form of product was already launched previously and has proven to be successful (people bought it for a 10 times higher price). It costs lesser to re-adapt to an older version. * People are more used to this version of packaging and can accept it better * Cost Savings can be re-directed to RD to obtain a more sustainable solution * Doy Pouches and wax-coated cartons do not create an eco-friendly image * These new packaging’s may create expectations of similar packaging for other products * These packages are not exactly sturdy and durable (leakage problems). The carton refill package resembles the milk carton packaging which could face regulatory complications. Action Plan * Advertisements about 3:1 concentrate highlighting its supreme efficiency (maybe include some tangible R;D results to drive home the message) * Create awareness about the environmental benefits due to 45% package saving. * Invest heavily in R;D to develop eco-friendly degradable material ( e. g.. Bioplastics) * Create hype about the money saved by opting for the Lenor concentrate pack, being re-directed towards development of green packaging material that might be adapted not only across P;G products but across all plastic packaging. * Promote slogans and campaigns about P;Gs efforts to care for the environment * Create the image that by buying P;G products, people are indirectly investing in protecting the planet * Conduct feasibility analysis and take efforts to implement the new fully-degradable material across all products How to cite Png Lenor Case Study Analysis, Free Case study samples

Identifying the Risk Factors for Unplanned Readmission to Hospital

Question: Discuss about the Identifying the risk factors for unplanned readmission to hospital within 4 weeks in elderly Patients over the age of 65 years? Answer: Introduction: This chapter discusses the concept of unplanned readmission rate for elderly care home. This literature review discusses about the concept of unplanned readmission for elderly people. This review has discussed probable risk factors also. For the successful completion of this literature review, secondary journals and articles have been considered as effective sources. According to Au et al., (2012), unplanned readmission is considered as the admission, which has taken place within 1 month of previous discharge, as well as index admission. However, if a person is shifted to another hospital then it is not considered as discharge case. So, unplanned readmission is not applicable for this aspect. Probable risk factors: Demographic factors: gender, income, educational levels and personal living conditions According to the first study Archer et al., (2012), the demographic factors facilitate the readmission of the elderly patients within a month from the hospital discharge. This is due to factors such as gender, age, income, educational level and the personal living style of the individuals. Age: will be written more Archer et al., (2012) have found that at certain cases, after being discharged from the hospital, the elderly patients become negligent towards their health. The elderly patients do not abide by the health regulations that they need to follow post hospital release. Gender: Six scholarly studies (Woz et al., 2012, Wang et al., 2016, Archer et al., 2012, Au et al., 2012, Gu et al., 2014, Smith et al., 2015) have been done to find out the effect of gender on the aspect of hospital readmission. Most of the studies have found gender as a significant factor for hospital readmission. According to Woz et al., (2012), gender is considered as a risk factor for the aspect of 30 days of post discharge hospital readmission. This study has found that generally in the post discharge phenomenon, re-utilisation of hospital is costly. This study has evaluated the involvement between hospital readmission and gender within 30 days of discharge. Readmission after 30 days of discharge is a complex phenomenon. Hospital readmission if often considered as a poor quality of health service among different hospitals and healthcare sectors. According to Shaula et al., (2012), there are several factors which can affect the aspect of hospital readmission for a patient. Male gender i s considered as a severe risk factor for hospital readmission. In different types of context of diseases, it has been seen that male gender is readmitted for several causes than woman. There are few studies which have considered gender as a modifiable factor of hospital readmission. On the other hand Au et al., (2012) discussed that there are lower rate of preventive care among men. It has been also studied that men visit hospital and health center at few times than woman. For these reasons, men always put high risk of poor result after the discharge of hospital. For this reason, rate of hospital readmission increases among men. In this study, researcher has used gender, homelessness and marital status as dichotomous variable. Prior hospitalization is the risk factor for men. However, for women, predictive factor is hospital utilisation in 6 months prior to the index hospitalization. There are many additional factors; those are being retired, having positive screen of depression and unmarried men. On the other hand, there are men those who do not report to the hospital within 30 days of hospital discharge. According to the other two studies, it can be stated that early hospital readmission is very common phenomenon in United States of America. Author 2 has studied that men mostly use emergency department of hospital for the common source of medical care. Men are more likely to be readmitted to any type of hospital within 30 days. The rate of readmission for men is comparatively higher than women. Men always have higher rate of 30 day readmission to hospital than women. It has also been discussed that men are also less likely to complete a follow up appointment with the doctor who cares primarily after discharge of the male patient. It can also help to reduce the level of risk for the aspect of readmission among men. According to this study, for the group of women, only prognostic factor is hospital utilization in prior 6months to the index hospitalization. On the other hand, () argued that for the group of men, prior hospitalization is also another risk factor for returning to the hospital within 30 days. In the case of men, there are other important risk factors; those are retired men, single men (not married), having positive depression history. Depressed men have higher chance of readmission. Author 5 has also studied that that men have higher rate of hospital readmission than women. Prior hospital utilization is predictive for the future use of hospital. It is also evident that generally men often miss the date of follow up appointments with physicians. It is also appeared to be an individual risk factor for hospital readmission (Shaula et al., 2012). Educational background: Two studies (Bastable, 2016 and study conducted by Krames Patient Education) have been completed for analyzing the effect and connection of educational background of a person on the aspect of hospital readmission. Study conducted by Krames Patient Education has emphasized on the necessity of education for every patient coming in hospital. According to the study being conducted by Krames Patient Education, [1st author] the social factors those results in hospital readmission of the elderly patients includes inability of taking medicines post discharge, living alone thereby, unable to take proper care of themselves and the age of the patient. After been released from the hospital due to old age and staying alone, the patients are unable to take care of themselves and fail in taking proper medication that adversely affect their health. As a result, health deterioration occurs thereby, been readmitted to the hospital. It is also applicable for the patients with poor educational background and insufficient background. On the other hand author of 2nd study Bastable (2016) argued that few patients have proper education and knowledge on the aspect of post discharge care. Few persons have clear understanding of the instruction of after hospital care. Lack of proper knowledge on taking of medicine also causes readmission of the patient. Patients should have the knowledge that he/she needs to follow the appointments date of doctor properly. 30% patients who have less knowledge on post care of hospital discharge, likely to have the higher chance of getting readmitted in hospital. According to the study Reducing Hospital Readmissions With Enhanced Patient Education, patient education program is required for all the patients. It should be equally distributed towards all the patients. There are many studies who have emphasized on teaching efforts for the patients and health workers also. An educative organizational culture can reduce the level of hospital readmission for the patients. With high technology and educative materials, patients can be able to understand all aspects of post hospital care. Personal living condition: According to Kassin et al., (2012), moreover, patients with inadequate educational background are also unable to understand the medications and health regulation thereby, causing negligence that eventually leads to hospital readmission of the elderly patients. Income: Four studies have been conducted to investigate social factors those affect the aspect of hospital readmission for a person. Income level is an important factor which can affect the personal living hood of a person. According to Henry Fords Center for Health Policy and Health Services Research, patients with high poverty are 24% more likely to be readmitted in hospital. The relationship between patient and the risk of readmission varies for different patients. Each and every study has pointed out that readmission is a product of complex set of factors. It is often complex to separate variable of poverty while investigating the relationship between income and hospital readmission. Another study Woz et al., (2012) found that income level is most significant factor for the matter of hospital readmission. According to the study done by (), there are different socio economic factors those can affect the rate of hospital readmission. Patients with less income are unable to bear the expenses post hospital discharge resulting in hospital readmission. In developing countries, patients cannot bear the expenses of hospital readmission. There are factors like poverty, living alone can become the chance of being readmitted to hospital. According to a study, it has been found that patients living in high poverty are 24% more likely to be readmitted in hospital. It has also been stated that married patients get enough social support than unmarried patients. Psychological factors: depression, anxiety and stress level 400 more will be written As discussed in the study of Au et al., (2012), in case of elderly patients, due to psychological factors such as anxiety, depression and stress level, hospital readmission is generally noticed. Depression: Post hospital discharge the elderly patients succumbs to depression due to inability to live independently. As commented by Archer et al., (2012), depression results in major health deterioration as the elderly patient is always depressed. As a result, the medications and other health facilities do not work efficiently on them leading to hospital readmission. At certain instances, the elderly patients feels stressed out after been released from the hospital that eventually leads to anxiety. Anxiety: Increased level of stress and anxiety results in high blood pressure, cardiac arrest, kidney failure. The elderly patients have weak health conditions post hospital release. Therefore, depression, anxiety and stress level adversely affects their health resulting in hospital readmission (Albrecht et al., 2014). Stress level: As per the study Bisharat, Handler Schwartz (2012) coronary artery bypass graft (CABG) surgery patients are mainly affected by the major, minor depression, anxiety. It has been found by studies that patients are often become so anxious to get home after spending several times in hospitals. However, hospital readmission often happens. Readmission is problematic in terms of mental health of the patients. Physical health factors: Co morbidity diseases, physical activity, alcohol consumption and smoking Co morbidity diseases: Three studies have been done to find out the effect of co morbid disease on the aspect of hospital readmission. Co morbid disease is considered as the state where an additional disease or disorder can harm the patient. Co morbid disease is the additional disease or disorder exists with the primary disease. As per the data gathered from Australian health statistics, existence of co morbidity exists in Arthritis, asthma, cancer, back problem, COPD, Diabetes, CVD and different mental health conditions. As discussed by Clement et al., (2013), psychosocial factors highlight the relation between the behavior and thought of the individuals with the social factors. As mentioned by Bisharat, Handler Schwartz (2012), the social and psychological factors greatly influences the health and lifestyle of the individuals. Unplanned admissions results due to complications of the existing health issue, co-morbid health issue or other health complications due to the existing health complications. The elderly patient develops co morbid diseases after been released from the hospital. Post hospital release, the elderly patients develops co morbid diseases due to weak resistance power that adversely affects their health. At certain cases, elderly patients resume back to their old habits of smoking and alcohol consumption that is strictly prohibited. This also results in developing co morbid diseases eventually been re-hospitalized. Physical activity As mentioned by Montecino-Rodriguez, Berent-Maoz Dorshkind (2013), old age results in weak immune system that decreases the resistance power of the individuals to fight diseases. This is one of the significant reasons for the elderly patients for being hospitalized again. Due to less physical activity, the old patients become weak. Alcohol consumption: An observational study of alcohol-related readmission dynamics in young people Two studies have discussed about the effect of alcohol consumption on the rate of hospital readmission. Two studies have found significant impact of alcohol consumption on hospital readmission. According to Hoy (2013), alcohol consumption often causes harm to the young people in London. This study has completed analysis on young people of England aged 10-25 years. These young people have an index of alcohol related emergency admission between the years of 2003-2004. These people were also tracked by the researcher for subsequent readmission related to alcohol consumption. For this aspect of alcohol consumption, the reasons related to hospital readmission are mental health issue, injury, self harm, assault and other substance. It has been found by other study (author 2), most of the young people are the victim of the alcohol consumption. On other hand, one more study Chavez et al., (2016) has defined that for heart diseases and other diseases, alcohol consumption should be strictly managed. Unhealthy alcohol consumption can impair the level of recovery of older patients after surgical or medical hospitalization. Smoking 200 more will be incorporated With alcohol consumption, smoking is also injurious to health. Excessive alcohol consumption and smoking can cause readmission to the patients. However, study by Clement et al., (2013) have found that there are few simple steps those can reduce the rate of hospital readmission. One needs to manage the medicine, coordinate with the contact information and be detailed at discharge. References: Admission, Readmission, Discharge and Transfer Policy of WA Health Services. (2017). www.health.wa.gov.au. Retrieved 15 April 2017, from https://www.health.wa.gov.au/circularsnew/attachments/718.pdf Albrecht, J. S., Gruber?Baldini, A. L., Hirshon, J. M., Brown, C. H., Goldberg, R., Rosenberg, J. H., ... Furuno, J. P. (2014). Depressive symptoms and hospital readmission in older adults.Journal of the American Geriatrics Society,62(3), 495-499. Archer, J., Bower, P., Gilbody, S., Lovell, K., Richards, D., Gask, L., ... Coventry, P. (2012). Collaborative care for depression and anxiety problems.The Cochrane Library. Au, A. G., McAlister, F. A., Bakal, J. A., Ezekowitz, J., Kaul, P., van Walraven, C. (2012). Predicting the risk of unplanned readmission or death within 30 days of discharge after a heart failure hospitalization.American heart journal,164(3), 365-372. Bisharat, N., Handler, C., Schwartz, N. (2012). Readmissions to medical wards: analysis of demographic and socio-medical factors.European journal of internal medicine,23(5), 457-460. Clement, R. C., Derman, P. B., Graham, D. S., Speck, R. M., Flynn, D. N., Levin, L. S., Fleisher, L. A. (2013). Risk factors, causes, and the economic implications of unplanned readmissions following total hip arthroplasty.The Journal of arthroplasty,28(8), 7-10. Herrin, J., St Andre, J., Kenward, K., Joshi, M. S., Audet, A. M. J., Hines, S. C. (2015). Community factors and hospital readmission rates.Health Services Research,50(1), 20-39. Hospital Discharge Planning: A Guide for Families and Caregivers | Family Caregiver Alliance. (2017). Caregiver.org. Retrieved 15 April 2017, from https://www.caregiver.org/hospital-discharge-planning-guide-families-and-caregivers Kaboli, P. J., Go, J. T., Hockenberry, J., Glasgow, J. M., Johnson, S. R., Rosenthal, G. E., ... Vaughan-Sarrazin, M. (2012). Associations between reduced hospital length of stay and 30-day readmission rate and mortality: 14-year experience in 129 Veterans Affairs hospitals.Annals of internal medicine,157(12), 837-845. Kassin, M. T., Owen, R. M., Perez, S. D., Leeds, I., Cox, J. C., Schnier, K., ... Sweeney, J. F. (2012). Risk factors for 30-day hospital readmission among general surgery patients.Journal of the American College of Surgeons,215(3), 322-330. LoGiudice, D., Tropea, J., Brand, C. A., Gorelik, A., Liew, D. (2016). HOSPITALISED OLDER PEOPLE WITH DEMENTIA AND DELIRIUM: MORE READMISSIONS AND IN-HOSPITAL COMPLICATIONS, GREATER LENGTH OF STAY AND ASSOCIATED HEALTHCARE COSTS.Alzheimer's Dementia: The Journal of the Alzheimer's Association,12(7), P579. Luo, Y., Hawkley, L. C., Waite, L. J., Cacioppo, J. T. (2012). Loneliness, health, and mortality in old age: A national longitudinal study.Social science medicine,74(6), 907-914. McCormack, R., Michels, R., Ramos, N., Hutzler, L., Slover, J. D., Bosco, J. A. (2013). Thirty?Day Readmission Rates as a Measure of Quality: Causes of Readmission After Orthopedic Surgeries and Accuracy of Administrative Data.Journal of Healthcare Management,58(1), 64-77. McManus, D. D., Saczynski, J. S., Lessard, D., Waring, M. E., Allison, J., Parish, D. C., ... TRACE-CORE Investigators. (2016). Reliability of Predicting Early Hospital Readmission After Discharge for an Acute Coronary Syndrome Using Claims-Based Data.The American journal of cardiology,117(4), 501-507. Montecino-Rodriguez, E., Berent-Maoz, B., Dorshkind, K. (2013). Causes, consequences, and reversal of immune system aging.The Journal of clinical investigation,123(3), 958-965. Popa-Wagner, A., Buga, A. M., Tica, A. A., Albu, C. V. (2014). Perfusion deficits, inflammation and aging precipitate depressive behaviour.Biogerontology,15(5), 439-448. Purtilo, R. B., Haddad, A. M., Doherty, R. F. (2014).Health professional and patient interaction. Elsevier Health Sciences. Scott, I. A., Shohag, H., Ahmed, M. (2014). Quality of care factors associated with unplanned readmissions of older medical patients: a casecontrol study.Internal medicine journal,44(2), 161-170. Silow-Carroll, S., Edwards, J. N., Lashbrook, A. (2011). Reducing hospital readmissions: lessons from top-performing hospitals.CareManagement,17(5), 14. Wang, H., Johnson, C., Robinson, R. D., Nejtek, V. A., Schrader, C. D., Leuck, J., ... Zenarosa, N. R. (2016). Roles of disease severity and post-discharge outpatient visits as predictors of hospital readmissions.BMC health services research,16(1), 564.